Customer Reviews Plumbing Lacey WA – John’s Plumbing

Always do a good job... on time and helpful for all our needs. Thanks.

We have the best water we have ever had our well water has been difficult to treat until John’s plumbing came by. Highly recommend this company

I dropped a tube of deodorant same moment I flushed and oops gone. Called John's and they came same day. They told me all the steps they would have to go through to fix it. I saw a red python slither down pipe and grab tube. Plumber came out and said well you won't be using that deodorant again! They got it with their red snake gadget!!! No ripping out toilet and new toilet and installation! Happy old lady who is ready to ride the porcelain throne again!!! That is picture I was focusing on!!!

They did a great job new what they were doing and didn't over charge on a simple job.

I asked John's Plumbing to cover an install under warranty. Even though four months had passed since the install. They showed up and reinstalled the toilet without hesitation and also helped me troubleshoot what other sources of the problem I was having might be. These guys are real professionals and knowing that stand 100% behind their work puts me at ease.

Great experience, start to finish. Aaron was professional and engaging and went over all options before starting work, including testing our water. The installation team was great as well. Friendly, informative, and efficient. We were using another company for our water filtration service, but John's is a huge improvement in customer service, product knowledge, and all around savings. HIGHLY recommend!

3/13/2025 - After discussing a water heater issue by phone with the owner, I received fast, same day professional install of a new Bradford White 50 gal. residential water heater. DJ is a friendly, knowledgeable, and experienced plumber. Very pleased with the fair price and installation. I highly recommend this business for your plumbing needs. Thank you!

The staff at John's Plumbing are very responsive. I appreciate their ethic in that they don't try to up sell unneeded services or equipment. In fact, when I asked about the health of my well pump, I was told that it was old but that he wouldn't recommend my replacing it right now. I still had a 1-2 years life left in it. My plumbing issue was easily diagnosed. Not a low water issue, not a well pump issue but a very old (10 years past its life expectancy) pressure tank. The company was able to return within a few days to replace my pressure tank, update my pipes and replace an electrical unit for the tank. I highly recommend this company, and they will be my go to for any future plumbing issues that may occur.

These guys are awesome! Had a pipe start leaking water all over behind the shower down to the basement. Big trouble. They came out quickly, made an assessment and went to work. I didn't have to wait all day and wonder what the damage was going to be. It was all done and ready to use in less than 2 hours from start to finish. They were fast, friendly and professional. Highly recommend.

Thanks to John's Plumbing staff for your listening to our questions and needs, informative options, and compassion. Your prices are reasonable, and you were a big help when we recently were dealing with water damage in the bathrooms. We have had your staff do work for us over the years and will call you again when we need help with plumbing issues. We are so confident that we refer family and friends to you for plumbing needs. Again, thank you we really appreciate you all! TL May

I have been using John's Plumbing and Pumps for 20 years. Last night my well pump failed completely. I called up Johns at 0730 and spoke with the owner. He had a crew at my house at 10 am and five hours later they had replaced my well pump, installed new PVC piping and a state-of-the-art control box. His Crew Chief, Dante, did an outstanding job training his apprentice. I was there for the entire process and Dante explained to me in the simplest terms how the whole system works from the well head to the control box, and then to the pressure tank.

I recently had John's Plumbing replace my well pump and other parts on the pump house. They were professional, completed the work on time and did a great job. They answered questions about adjusting the settings regarding water pressure and any other concerns I had. I wish I had gotten their names so I could give them the credit. I recommend this company.

For years John's has been responding to my rental's needs and my personal home's needs. They have always been great at responding and giving suggestions and recommendations. I am so glad to have them on my 911 list for plumbing services.